This website (“Website”) is operated by Simon Griffiths Sculpture Limited

We treat the privacy of our visitors with the highest importance. A detailed explanation of how we may store or otherwise use personal information about you is explained in this Privacy Policy.

By visiting Simon Griffiths Sculpture Limited you are accepting and consenting to the practices described in this policy.

If you wish to contact us about our privacy policy and the personal data we may collect from you, you can do so by writing to us at our registered office (address above) or by email on s.griffithssculpture@icloud.com

1. Information Collection

Operation of this site may require collection and processing of the following data:

1.1 When ordering goods you will need to provide certain Personal Data such as your contact details and demographic information. This includes information you provide when you register to use our site, subscribe to any of our services, search for a product, place an order on our site and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number.

1.2 Information given to us when you contact us for any reason.

2. Cookies

To enable us to monitor and improve our website, we gather certain aggregated information about you when you visit the website, including details of your operating system, browser version, domain name and IP address, the URL you have come from and the parts of the website you visit.

We may have the occasion to collect information in regards to your computer for our services. It is strictly aggregate statistical data about our visitors and how they used our resources on the site. No identifying personal information will be shared at any time via cookies.

Close to the above, data gathering can be about general online use through a cookie file.  When used, cookies are automatically placed on your hard drive where information transferred to your computer can be found.  These cookies are designed to help us correct and improve our site’s services or products for you.

Some of the cookies we use are to enable essential parts of our site to operate and have already been set. For example, we use essential cookies to maintain the contents of your shopping basket. We also use cookies to analyse the use of our website through Analytics software such as Google Analytics.

If you wish, you can block cookies from our server being downloaded on to your computer. You may do this by configuring your web browser’s privacy settings to block all cookies. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. 

You will also find details on how to delete cookies from your machine as well as more general information about cookies. Please note that if you reject cookies, it may affect your user experience of our website.

3. Payment Security

We take payments using PayPal as a payment method. Payments are not processed by this site, but through PayPal’s secure server. A user must provide contact information (shipping address/name/e-mail/telephone number) which is made available to Goldcrest Arts Limited. Financial information remains exclusively with PayPal and is not passed to Goldcrest Arts Limited.

4. How We Use Your Information

Primarily, we collect and store data about you to help us provide better service and products to you. The following are purposes we may use your information for:

4.1 To complete or query your order, to provide you with details regarding your order’s progress, to provide you with details of our products and otherwise for the normal use and improvement of our website.

4.2 At anytime you request information from us via a form or other electronic transmission we may use your information to fulfil that request relating to our services and products.  We may also communicate with you on other products or services you may find of interest, only when consent has been provided, such as subscribing to our newsletter.

4.3 We have the right to notify you of changes to our website, products or services that could affect our service to you.

4.4 We shall only send you marketing emails when you have opted in to receive them. If you no longer wish to receive any marketing emails you should unsubscribe via the link in the marketing email.

5. Information Sharing

5.1 We will not sell, share, or otherwise distribute your Personal Data to third parties except as provided in this Privacy Policy.

5.2 Third party disclosure may be necessary in regards to personal information:

5.2.1 A sale of our business or its assets, in full or part, to a third party may require personal data sharing.

5.2.2 Legally, we may be asked to share and disclose data details.

5.2.3 To assist in reducing credit risk and fraud protection.

6. Security

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee the security of any Data you disclose online. 

You accept the inherent security implications of being and transacting online over the Internet and will not hold us responsible for any breach of security unless we have been negligent or in wilful. 

If you have any questions about security on our website, you can contact us at the address or e-mail listed above.

7. Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Simon Griffiths Sculpture Limited, 28 Church Street, Castleside, Consett, Durham, DH8 9QW

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